All our collections are made in Portugal. We believe in full transparency and will always indicate the origin of manufacture in the details on the product page + Care label.

Yes. Every sheet and duvet cover is crafted from 100% long-staple cotton, including certified SUPIMA® for the sateen collections. No blends, no shortcuts.

Our cotton Percale is cool and crisp to the touch – The balanced weave allows for excellent air circulation, making Percale ideal for those who tend to sleep warm.

Our SUPIMA® Sateen employs a four-over, one-under pattern. it is buttery soft, smooth with a subtle sheen — more luxurious and warm. The tighter construction helps the fabric retain warmth more effectively than Percale. Sateen is also naturally more wrinkle resistant.

Our fitted sheets are designed to fit most mattresses deep. For more information, please click on the "Size Guide" link found on each product page.

Our sets are pre-bundled, and you cannot mix and match size, color or fabric.

Not always. Quality depends more on fiber length, weave, and construction. Thread count is important, but equally significant is where the cotton is grown and where and how it has been woven. American Pima cotton is acknowledged to be the finest cottons in the world, just as the Portuguese are renowned for their long-standing tradition of weaving.

Discerning consumers should look for long-staple cotton sheets, but be forewarned! Labels can be misleading. Numerous brands claim to use Pima cotton, their linens may contain as little as one percent. Look for packaging that says 100% or pure long-staple cotton, like ours.

Our sheets are not considered low or no-wrinkle, and for good reason! The only way to achieve low or no-wrinkle sheeting is to either heavily chemically treat the fabric or to cut the fibers with a high percentage of polyester, neither of which will ever be the case with our bedding. For that reason, wrinkling is in fact a sign of quality, safely treated, all-natural fibers.

Yes, all our duvet come with corner ties on each corner.

Visit our Laundry Care page for information on how to care for your Porto Luenzo's bedding items.

All Porto Luenzo's bedding are OEKO-TEX® Standard 100 certified, meaning every component is tested safe from harmful chemicals.

Organic cotton alone doesn’t guarantee safety, even if the cotton is organically grown, the fabric can still be processed with harsh chemicals during manufacturing, unless it follows a chemical-safe end-to-end certificate.

OEKO-TEX® STANDARD 100 is a label for textiles tested for harmful substances. It sets the benchmark for textile safety, from yarn to finished product. Every item bearing the STANDARD 100 label is certified as having passed safety tests for the presence of harmful substances.

• The certified article is harmless to human health
• Every thread, button and accessory have been tested against a list of over 1,000 harmful substances
• The more intensive the skin contact, the stricter the human ecology requirements and laboratory tests 
• We use globally standardized test criteria 
• The certification complies with international requirements and regulations

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.

Percale:

Our cotton percale is cool and crisp to the touch – we often compare it to the perfect white button down shirt. This fabric is garment washed, which gives it a soft texture and a more casual appearance. Percale is also very breathable and will get softer with continued use. Many brands use synthetic finishes to expedite this process, but this is something we have chosen to avoid.

Sateen:

Our sateen supima is extremely soft and smooth. We call it a matte sateen since it doesn't have the overly shiny appearance typically associated with the fabric. It's lustrous, elegant and the more luxurious of our fabrics. Sateen is also naturally more wrinkle resistant.

You can track your shipment's progress using your shipping comfirmation email. There you will find your tracking info and details of carrier.

If you are unsatisfied with your purchase for any reason, we are happy to accept eligible returns within 30 days of receipt.
Due to hygiene standards, used bedding cannot be returned unless defective.

Return by Mail

Email us at orders@portoluenzo.com with your order number. We’ll provide a prepaid label and instructions after return is approved.

For more information about returns check our Refund policy

Maybe, orders will ship and process once placed. We will be unable to make changes or delay orders once the order is shipped.

Please email us at support@portoluenzo.com, and we'll check what could we do for you.

We accept all major credit cards as well as Paypal.

Please note, we can only accept one form of payment per order, with the exception of Gift Cards. We only accept Gift Cards issued by Porto Luenzo.

Sales tax will apply for orders shipped to Alabama, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming. Please note: Sales tax rates vary by state and are subject to change. Be sure to enter your shipping address at checkout to see the sales tax amount.

You can track your shipment's progress using your shipping confirmation email.

If you would like to add items to your existing order, please place an additional order. We do not store your credit card information and cannot process changes made after the order is placed.

We also cannot remove items from an existing order. Instead, please return any unwanted items once you receive your order.

Please email us at orders@portoluenzo.com, and we'll check what could we do for you.

Email us at orders@portoluenzo.com within 30 minutes of placing your order to process a cancellation. Cancellations can only be made during business hours Monday – Friday, 9:00am – 5:00pm CST. We cannot cancel orders for you on Saturday or Sunday. If you are unable to process a cancellation in time, you can initiate a return once you receive your order.

Porto Luenzo reserves the right to deny order cancelation requests to customers that exhibit excessive cancelation activity.

We currently offer the following shipping methods:

Standard Shipping

• All products ship via UPS Ground or USPS.
• We are unable to support shipping to APO/DPO/FPO and PO Box address.

No, we are unable to support shipping to APO/DPO/FPO.

Contact Us within 30 minutes of placing your order during normal business hours Monday – Friday, 9:00am – 5:00pm CST.

We currently offer 30-day returns on all items:

If you are unsatisfied with your purchase for any reason, we are happy to accept eligible returns within 30 days of receipt.
Due to hygiene standards, used bedding cannot be returned unless defective.

Return by Mail

Email us at orders@portoluenzo.com with your order number. We’ll provide a prepaid label and instructions after return is approved.

For more information about returns check our Refund policy

Please allow 10 to 14 business days for your return to process. We will send an email notification once the item(s) have been received and the refund has been initiated. From this date, the full refund amount will appear back in the original account within three to five business days.

If you return your items after 30 days from the delivery receipt, we reserve the right to refuse your return.

Exchanges will only be honored for the same product in an alternate color. If your item does not qualify for an exchange, we recommend returning it and placing a new order.